Our return policy allows you 14 days from the date of receiving your item to initiate a return request.

For an item to qualify for a return, it must remain in its original state—unused, unworn, with tags intact, and in its original packaging. A receipt or proof of purchase is also required.

To begin the return process, reach out to us via WhatsApp at +92 332-2148907. We will assess the product’s condition and provide you with the return address.

Please note that any items returned without prior authorization will not be accepted.

Damages and Issues
Upon receiving your order, please inspect it promptly. If the item is defective, damaged, or incorrect, contact us immediately so we can address the issue and resolve it.

Exceptions / Non-Returnable Items
Some items, such as custom-made or personalized products, are not eligible for returns. Additionally, sale items and gift cards cannot be returned.

Exchanges
To expedite getting the desired item, return the original product first. Once the return is approved, you can place a new order for the item you want.

Refunds
Once we receive and inspect your return, we will notify you of the refund status. If approved, the refund will be processed to your provided bank account within 15 business days.

If 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at fumesfine@gmail.com or +92332-2148907.